Lastset
Support
Email support@utileau.com and a person reads it — there is no ticket system and no bot. Include your device, your OS version, and what you were doing when it went wrong.
Common questions
- Do I need an account?
- No. Lastset has no accounts, no login and no password. Open the app and start. Everything is stored on your iPhone.
- I got a new phone. Where is my training?
- If iCloud was switched on, sign into the same Apple Account and it will sync down — nothing else to do. If it was off, your data was only ever on the old phone. The app tells you which of the two you are in: Profile → Settings → iCloud. Check it now if you have not.
- How do I back up my training?
- Profile → Settings → Export as JSON. That file contains every routine, workout and set, and Import reads it back. CSV is there too if you want it in a spreadsheet.
- I'm coming from Strong or Hevy. Can I bring my history?
- Yes. Export a CSV from them, then Profile → Settings → Import from Strong (or Hevy). Exercises that do not match anything in our library are kept under their original names rather than dropped.
- The rest timer didn't make a sound
- A phone on silent will not play a notification sound — iOS reserves that for Critical Alerts, which need a special Apple entitlement this app does not qualify for. The banner and the wrist tap still arrive. Check notification permission in iOS Settings → Lastset.
- Why does it suggest such small jumps?
- Deliberately. The app adds weight only when every set at the top weight hit the top of your rep range, and it rounds to what your plates can actually make. You can always type a different number — the suggestion is a suggestion.
- The weight suggestion isn't loadable at my gym
- Set your bar weight and plate sizes in Profile → Settings.
- I changed lb to kg and my old workouts look wrong
- Changing the unit does not convert what you already logged — converting would silently rewrite your history. Old sessions stay in the unit they were recorded in.
- How do I cancel Pro?
- iOS Settings → your name → Subscriptions. Deleting the app does not cancel a subscription.
- Can I get a refund?
- Apple processes every payment and handles every refund — we are not able to issue one. Request it at reportaproblem.apple.com.
- I paid and Pro isn't showing on my new phone
- Open the paywall and tap Restore in the top right.
- How do I delete everything?
- Profile → Settings → Delete all data. It asks you to type DELETE, then removes everything from the device and from your iCloud. Export first if you might want it back — this cannot be undone. There is no account to delete because there never was one; see the privacy policy.
- An exercise is missing
- Add it: the + in the exercise picker, or tap Create from an empty search result. Tell us too and we will consider it for the built-in library.
About Lastset · Privacy Policy · Terms of Use
Lastset is not a medical device and does not give medical advice. Calorie and macro figures are general estimates, not a prescription.